Campaigns 2.0 — SMS & Email Automation
A complete overhaul of the Campaigns module, bringing automated SMS and email workflows, audience segmentation, and send-time optimisation to all Growth and Enterprise plans.
- Drag-and-drop campaign builder with live preview
- Audience segmentation by species, last visit date, and client value tier
- Scheduled and triggered message workflows
- Unsubscribe management and compliance tools (AU & NZ)
- Per-campaign analytics: open rate, click rate, and revenue attributed
AI Assistant & Report Improvements
Improved AI triage accuracy, faster report generation, and new natural-language query capabilities for the AI Assistant.
- AI Assistant now supports multi-turn conversations with clinic context
- Report generation time reduced by ~40% for large datasets
- Added AI-generated variance explanations in monthly revenue reports
- Improved accuracy of recall and preventive care recommendations
VetIQ Team·19 February 2026
Multi-Clinic Dashboard & Enterprise Controls
New unified multi-clinic view for group practices, plus role-based access controls and audit logging for Enterprise accounts.
- Unified group dashboard with per-clinic drill-down
- Cross-clinic revenue, retention, and performance benchmarking
- Role-based access control: Admin, Manager, Viewer, Billing
- Audit log for all user actions (Enterprise only)
- Consolidated billing and invoice management across locations
VetIQ Team·15 January 2026
