In depth.
By the numbers.

Challenge

A three-vet practice with strong client numbers but stagnant revenue. No visibility into which services were underperforming or which clients were lapsing.

Outcome

Within 60 days of connecting VetIQ, the practice identified a low preventive care attach rate and launched a targeted vaccination recall campaign. Revenue improved by 18% in the first quarter.

Challenge

High patient volume but declining repeat visit rates. The team suspected lapsing clients but had no way to systematically identify or re-engage them.

Outcome

VetIQ's client retention dashboard surfaced 340 lapsed clients in the first week. A three-stage SMS re-engagement campaign brought 112 back within 45 days.

Challenge

Multi-site group with three clinics running on the same PMS but no consolidated view of performance. Head office decisions were based on gut feel and delayed reports.

Outcome

VetIQ connected all three sites into a single dashboard. Management now reviews a weekly intelligence brief every Monday and has reduced cross-site reporting overhead by 6 hours per week.